Technology NIPPON EXPRESS TRAVEL USA, INC.

Technology and People

Our team of travel counselors are proficient in using one of the most sophisticated computer reservation systems, which is on line with all major airlines, car rental companies and hotels. What makes us unique is that most of our travel counselors have on average 7 years experience in domestic and international travel. Furthermore, we work as a multilingual team sharing our expertise and experiences with other team members.

We utilize computer-stored profiles for frequent travelers to provide personalized services. Our team is assisted by fully automated Quality Control program so that no detail is overlooked. The program checks for lower airfares, alternate routings, waitlist clearances, advance seating assignments, fare rollovers and other elements of travel arrangement. Thus, the quality control program is also a vital member of our team.

Reservations can be made via phone, fax, e-mail or voice mail. Response to all of these options is prompt and accurate.